What are Modifiers, and how do I set this up?

What are Modifiers, and how do I set this up?

What are modifiers?

Modifiers are attached to an item, either to specify a detail about the item or as an optional add-on to that item. 
For example, on your Fried Chicken Burger, you can provide the customer with the option of the item being 'mild' or 'spicy' or 'extra spicy'. Or you could add 'extra cheese' for a nominated price!

Modifiers are great way to offer customisations to customers, allowing them to personalise their purchase, it can also be a great way to increase revenue on an order.

Here are a few ideas to for modifiers:
  1. Add a drink
  2. Add a dessert
  3. Add an extra burger patty/extra cheese/bacon
  4. Size (medium, large, extra large)

How do I use an Item as a Modifier?

Learn how to connect your items and modifiers to streamline the menu management process. 

On the klikit Menu Manager, all items can be marked as modifiers by toggling on the "Mark item as modifier" toggle. 

By marking an item as a modifier, you can include it in both modifier groups and categories, enhancing your menu customization options.
All subsequent out-of-stock availability changes made using the klikit Cloud Menu Manager will apply to both the modifier groups attached to the items and the items used in categories.

[VIDEO TUTORIAL] How to Add Items & Modifiers, and Set Rules to a Branch Menu



How do I add or edit modifiers?

Having Item Modifiers allows for you to cross-sell items together and include add-ons that can increase your revenue and improve customer experience in eating your food! 

Take a note that only Business Owner role can edit the menu for all brands and Brand Manager can edit the menu of specific brand.

Before you can tie your modifier to the menu item, you have to create the modifier group first. In order to add modifier groups:

  1. Select the menu tab in the dashboard,
  2. Select the brand you wish to add/edit the modifier in
  3. Select the modifiers option
  4. In modifier groups, select 'new'


Once the modifier groups have been made, you can tie this to any existing or new menu item. In order to do so: 

1.  Select the category and item from the menu

2. Click "+ Add Modifier Group"

3. Select the modifier group you want to tie to the menu item

4. Select the rule you wish to apply to the modifier group

5. Select the modifiers you want to include with the item. 

6. Press "Update" for existing menu items and "Submit" for new items


Take note that once modifiers are tied to an item, changes need to be made to the modifier ON THE ITEM IN THE MENU, NOT ON THE MODIFIER TAB

 

Changes made in the modifier tab will only apply for any new menu item you will build with those modifiers. 

If you want to apply changes made on a modifier group to an existing item, follow these steps:

1.  "x" the Modifier group on the menu item

2. Click "Update"

3. Reselect the Modifier Group, Rule and Modifiers that you want the tie to the item

4. Click "Update"


If you want certain modifiers to apply on specific aggregators, you can also do so! This applies to modifiers tied to menu items as well. To do so, simply:
1. Click on the eye icon beside the toggle

2. Select visibility for the aggregators


What are modifier conditions?

Modifier conditions ensure that customization options in your menu comply with predefined rules. Each modifier group must satisfy specific requirements to function properly. Modifier groups must meet specific rules to work correctly. if not, it will prevent modifiers groups from being attached or detached to items.  

Example:
  1. If the rule is exactly 1 or has option 0-1, one modifier should be present in the group.
  2. if the rule is 0-4, it requires at least 4 modifiers. If only 3 are attached, the group won’t work.
Ensure modifier groups meet minimum and maximum requirements to avoid errors.
Notes
If you need further assistance, please submit your menu edit request via this form.

[VIDEO TUTORIAL] How to Delete an Item and Modifier



What if my modifiers suddenly disappeared?

Immediately submit a support ticket through the live chat widget found at the bottom right corner of your klikit Cloud Mobile or email your concern to help@klikit.io 

Please include the following details in your ticket: 
  1. Menu Brand and branch
  2. Photo of Blank menu modifiers


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