Integrating with foodpanda

Integrating with foodpanda

How do scheduled orders work with foodpanda?

You can manage your scheduled orders through the foodpanda merchant app! 

How do I change auto-accept and auto-ready settings for my foodpanda orders?

Some delivery providers allow restaurants to decide if orders that come in will be accepted automatically (auto-accept) and if riders will be called to come automatically as the order is accepted (auto-ready). These settings are usually set as the restaurant is launched on klikit, but can be changed post-launch should the client deem it necessary. This is how you change these settings for foodpanda:
  1. Through your klikit CSM (customer success manager)
    1. Simply reach out to your klikit CSM and inform them that you want to turn on/off the auto-accept and/or auto-ready settings, so they can implement it for you
  2. Through the klikit support team
    1. Send a request to klikit’s support team to change these settings through the support bot


Need Help? Contact us on Live Chat
Info
Tap "Live Chat" button on the right bottom corner your screen

    • Related Articles

    • Integrating with GrabFood

      How do I manage menus for GrabFood? You can edit menus on klikit with the Menu Management feature. You can also edit menus using the Grab app. We recommend the first option of making menu edits with the klikit app. To learn more, please visit their ...
    • How do I customize Item Availability, Visibility, and Pricing?

      Item Availability [VIDEO TUTORIAL] How do I use Time Availability for specific menu items (ex. lunch specials)? Item Visibility [Video Tutorial] How do I manage Item Visibility? How do I toggle item visibility for specific food-delivery apps only? ...
    • Integrating with Deliveroo

      How do scheduled orders work with Deliveroo? You can manage your scheduled orders through the Deliveroo merchant app! Customers on Deliveroo can choose to schedule an order in advance for delivery at a specific time. Scheduling an order makes it easy ...
    • Integrating with Oddle

      How do I manage menus for Oddle? You can edit menus through the Oddle merchant app or dashboard. To learn more, please visit their Help Center: Edit Your Menu Settings How do I manage menus for Oddle? You can edit menus through the Oddle merchant app ...
    • Why is my store not appearing in the food-delivery apps like GrabFood or Uber Eats?

      What if my menu is not available on the consumer apps like GrabFood or foodpanda? Sometimes, you might not be able to search your stores on the food-delivery apps/ aggregators (GrabFood, foodpanda, Uber Eats, etc.) This is an indication that your ...