Integrating with foodpanda

Integrating with foodpanda

How do scheduled orders work with foodpanda?

You can manage your scheduled orders through the foodpanda merchant app! 

How do I change auto-accept and auto-ready settings for my foodpanda orders?

Some delivery providers allow restaurants to decide if orders that come in will be accepted automatically (auto-accept) and if riders will be called to come automatically as the order is accepted (auto-ready). These settings are usually set as the restaurant is launched on klikit, but can be changed post-launch should the client deem it necessary. This is how you change these settings for foodpanda:
  1. Through your klikit CSM (customer success manager)
    1. Simply reach out to your klikit CSM and inform them that you want to turn on/off the auto-accept and/or auto-ready settings, so they can implement it for you
  2. Through the klikit support team
    1. Send a request to klikit’s support team to change these settings through the support bot


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