Integrating with Oddle

How do I manage menus for Oddle?

You can edit menus through the Oddle merchant app or dashboard.

To learn more, please visit their Help Center: Edit Your Menu Settings

How do I manage menus for Oddle?

You can edit menus through the Oddle merchant app or dashboard.

To learn more, please visit their Help Center: Managing Item Availability

How do I manage promotions for Oddle?

You can edit promotions using the Oddle merchant app or dashboard.

To learn more, please visit their Help Center: How to set up promotions for delivery and pickup orders

How do scheduled orders work with Oddle?

You can manage your scheduled orders through the Oddle merchant app or dashboard.

You will have to manage requests for delivery with Oddle-partnered logistic services.

To learn more, please visit their Help Center: Managing Delivery Requests on Web Dashboard

How do I auto-accept orders from Oddle?

Auto-accepting or confirming orders is only available for offline orders created manually on the iPad Oddle Register App or WebPOS.

For online orders, the initial order status will always be "Pending".

How do I cancel an order from Oddle?

You can cancel orders through the Oddle merchant app or dashboard.

Web Dashboard

1. Head to the "General" orders page, then look for the relevant order
2. Click on the order
   
3. Click on the "Void Order" button
   
4. When a prompt appears, click "OK"

Your order has been voided and an email notification will be sent to your customer.

iPad Oddle Register App

Please refer to the steps here.

Android Oddle Register App

Please refer to the steps here.

Email

1. For a new order, go the pending email notification
   
2. Click the "Cancel This Order" button
   

Please refer to the steps here.

Need Help? Contact us on Live Chat

Tap "Live Chat" button on the right bottom corner your screen

• Related Articles

• Integrating with GrabFood

  How do I manage menus for GrabFood? You can edit menus on klikit with the Menu Management feature. You can also edit menus using the Grab app. We recommend the first option of making menu edits with the klikit app. To learn more, please visit their ...

• What is klikit Menu Management?

  [VIDEO TUTORIAL] Introduction to klikit Menu Management 0:07 Introduction to Menu Management 0:20 klikit Menu Manager 0:37 Business Menu 0:46 Store Menu 1:19 Populate Menus to Different Stores in Bulk 1:37 Elements of a Menu 2:14 Building your ...

• How do I Change or Edit My Menus?

  Menus can only be edited on the klikit Cloud via desktop (ex. PC, computer or laptop). If you're unable to access a computer, contact support for help. If you're accessing it as a... Business Owner - You can edit ALL Brands, ALL Branches Brand ...

• How does OOS Scheduling & Auto OOS work on the app?

  [Video Tutorial] Out of Stock & Back in Stock Scheduling What is Auto Out of Stock? Auto Out-of-Stock allows you to automate stock operations of menu items. With this feature, you can input custom stock quantities for items so that any purchase or ...

• How do I set up Menu Hours?

  What are Menu Hours? Menu Hours let users select the specific days and times that a menu is open and available for customers to place an order. Menu hours may be set to match the Store Hours (actual operating hours). Multiple menus may be set up as ...