How does Auto Out-of-Stock Work on klikit cloud?

How does Auto Out-of-Stock Work on klikit cloud?

What is Auto Out-of-Stock?
Auto Out-of-Stock allows you to automate stock operations of menu items. With this feature, you can input custom stock quantities for items so that any purchase or order reduces the available inventory in the system, when stock of the item reaches 0, the item will be automatically marked out of stock on all your channels (klikit and any integrated channel, such as Grab, Foodpanda, Deliveroo, Uber, etc.). Users with the roles of Business Owner, Brand Manager, and Branch Manager can manage out-of-stock menus.

Auto out-of-stock works best for ready made items such as packaged goods, prepared meals or beverages (such as cans of coke).

How do I enable Auto Out-of-Stock on klikit cloud?

Auto Out-of-Stock can be setup on klikit cloud:
  1. Navigate to the MENU module on klikit cloud
  2. Select the brand and go to the items tab.

  3. Tap the 'Stock' icon next to the item you want to enable Auto Out-of-Stock. 

  4. Toggle 'Enable Stock' and set the inventory count of that item
  5. Set your stock by entering the number
  6. Tap Update

  7. Auto Out-of-Stock is now enabled for this item
  8. Any order that is received and accepted will reduce the stock, based on the order

Notes
Note: Items will remain OOS by default until manually re-enabled.

How do I use Auto Out-of-Stock?

Once Auto Out-of-Stock is enabled any order that contains that item will reduce the stock count.  If an order is cancelled, the stock count will be replenished.
Indicator Colors


  1. When the stock is between 31% - 100%, the indicator next to the item will show as Green
  2. When the stock is between 11% - 30%, the indicator next to the item will show as Yellow
  3. When the stock is between 1% - 10%, the indicator next to the item will show as Red
  4. When the stock hits 0, the item will be marked out of stock
You will receive a push notification once your stock is low (Make sure you allow all notification from klikit for Business app on you mobile)

Updating Stock

To update the stock count, navigate to the item in the menu manager (either on cloud or mobile) and tap the stock icon. 
You can then set the stock level to a new amount by changing the count and tapping update:



What if I forget to turn an Item/Menu back on?

Alert
If you made the OOS request on NMA - generally it will be back in stock either next day, or whenever it was set.  For OOS in Web, you will need to toggle it back.
We know that running a business is stressful and anyone can forget things.  As a result, we have tools and systems to help you check out when things are OOS.
However, we do recommend you always check two other places:
  1. Live Report Hub
    This gives you real-time visibility into your brands and branches performance, letting you see what items are OOS, and where.

  2. Analytics
    This gives you a 'hit-list' of the longest OOS items and the branches they're mapped to.

Need Help? Contact us on Live Chat
Info
Tap "Live Chat" button on the right bottom corner your screen

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