What is the klikit Campaign Manager feature?

What is the klikit Campaign Manager feature?

The Campaign Manager is a tool designed to help businesses, particularly those selling via third-party delivery providers, efficiently set up and manage discounts and promotions. It addresses the challenge merchants face with manually creating promotions across various provider platforms, similar to menu management.

Through Campaign Manager, a merchant can set up Order level (flat, percentage, delivery fee discount), category and item level (flat or percentage) discounts on one or many channels all at once. Aggregators that it can work with are klikit, Grabfood and gofood.

How do I set up promos for my business?

You can fill out this form with the relevant promo details, and chat through our support channels if you have questions regarding setting this up. 

What information is used on campaigns:

1. General Information:

    ◦ Campaign Name: Assign a name to your campaign

    ◦ Brand Selection: Select the brand for which the promotion will apply. Only one brand can be selected at a time.
    ◦ Branch Selection: Choose the specific branch(es) where the promotion will be active. Any number of branches can be selected

2. Level of Discount:

    ◦ Order Level: Applies to the entire order and apply to delivery fees of order

    ◦ Category Level: Applies to specific entire category of items
    ◦ Item Level: Applies to specific items

3. Details and Conditions:

    ◦ Discount Type: Based on the level selected, you can choose the discount type

        ▪ Order: Flat amount, Percentage, or Delivery discount
        ▪ Category: Flat amount or Percentage
        ▪ Item: Flat amount or Percentage
    ◦ Promotion Details: Set other relevant details for the promotion
    ◦ Audience: Define who can use the promotion (e.g., new users, all users)
    ◦ Duration: Set the start date and end date for the campaign. Campaigns require an end time
    ◦ Availability: Determine when the promotion applies. This can be set for specific hours and days, or for 24/7 availability

4. Channel Selection:

    ◦ Select the channels where the promotion will be available

    ◦ Currently, the primary channels supported are Grab, Gofood and klikit.

5. Terms and Conditions:

    ◦ Review the campaign details to ensure accuracy

    ◦ Confirm that you want to set the campaign live

Campaign Settings

Each campaign type has adjustable settings to define its behaviour

• Value: The monetary ($) or percentage (%) amount of the discount
• Value Upto Max amount: The maximum discount amount, applicable only for percentage discounts
• Max usage limit: The total maximum times the discount can be used
• Max use per user: The maximum times an individual user can apply the discount (e.g., setting it to '1' means a user cannot use the same promotion twice)
• Min cart value: The minimum order value required for the discount to apply (optional for item and category level discounts)

After Activating a Promotion

Warning
Important Note: Currently, the only available option after activation is to delete the campaign. Campaigns cannot be edited

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