Can I use my old food-delivery app devices? What devices can I use for klikit?

Do I still need my old food-delivery app (ex. foodpanda, GrabFood, Uber Eats, Deliveroo) devices?

You only need the klikit app and a compatible device to manage your delivery operations. klikit can be installed on Sunmi devices or any device with access to the Google Play Store (Android but not Huawei).

However, we recommend downloading all your existing merchant apps (e.g., GrabFood, foodpanda, Deliveroo, Uber Eats) on your klikit device. These apps provide access to customer information (ex. phone number, address) that you may need when resolving order or delivery issues. Due to privacy regulations (PII), customer information is not shared with klikit. 

Can I use my old delivery devices?

While we recommend sourcing new devices for klikit - you may, in some cases, be able to reuse your existing delivery app devices with klikit.

It depends on whether your existing device is compatible with klikit. Here's how to check:

1. Is your device locked?
   • Some devices are locked for use with specific apps or systems. If your device is locked, it may not work with klikit.
2. Does your device have the Google Play Store?
   • If you can access the Google Play Store to download new apps, your device should work with klikit.

Can I use my Sunmi device for klikit?

klikit is compatible with Sunmi devices. Follow these steps to set it up:

1. Download klikit via this link.
2. Open the klikit app on your Sunmi device.
3. Navigate to Account > Device Settings > Select Sunmi to configure the device.

What devices work best with klikit?

To use klikit seamlessly, we recommend devices that meet these specifications:

Mobile/Tablet Requirements

• Operating System: Android 6.0 or later
• Storage: 30 MB minimum
• RAM: At least 2 GB
• Note: Huawei devices do not have the Google Play Store.
• Recommended Models, Basic Options:
  • Teclast P25HD
  • Teclast P20HD
  • Happybe HYB10017
• Recommended Models, Premium Options:
  • Samsung Galaxy Tab A8
  • BMax MaxPad I10 Pro
  • Lenovo Tab 4

Computer Requirements

• Operating System: Windows or macOS
• Platform: Internet browsers like Google Chrome, Firefox, or Microsoft Edge.
  

Printer Requirements

• Specifications:
  • Thermal printer with USB/Bluetooth interface
  • Paper size: 58mm or 80mm (based on preference)
  • Auto-cut feature
• Recommended Models:
  • XPrinter K200L (80mm)
  • XPrinter N160II (80mm)
  • XPrinter XP58IIH (58mm)
  • XPrinter XP-58IID (58mm)

As long as the printer can connect to an Android device, it should work! 

How do I order klikit-compatible devices?

We recommend that you discuss and order the devices during the pre-subscription process to take full advantage of the best terms klikit can offer.

klikit offers device purchase options for your convenience:

Pre-Subscription

• Device purchase details are included in your SaaS Agreement.
• Once finalized, klikit will process your order and ensure the device is ready for use.

Post-Subscription

• Contact your Customer Success Manager to discuss and order compatible devices.

If you're unsure whether your current device is compatible, reach out to your klikit Customer Success Manager or support team.

Do you have recommended device suppliers?

You can use order from our trusted suppliers here! 

Need Help? Contact us on Live Chat.

Tap "Live Chat" button on the right bottom corner your screen

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