What is a X/Z-report?

What is a X/Z-report?

A Z-report is a printed summary of your transactions of a single day at a selected date only while X-reports is a printed summary of your transactions of a single day at a selected date and time. Only branch managers can generate this report.  You can generate a report up to 365 days before the generation date. 

Why use X/Z-Reports?

X/Z-reports are vital for accurate daily financial tracking and operational oversight. They offer a detailed breakdown of sales, payments, and revenue, helping branch managers reconcile transactions, ensure accountability, and make informed decisions. Regular use of X/Z-reports also aids in compliance with financial regulations, making them essential for effective branch management.

What does my X/Z-report contain?
X/Z-report contain the following information that could make branch manager easier to read and reporting daily sales or sales within a certain period of time of the day.
  1. Date of report coverage for Z-Reports, Date and time of report coverage for X-Reports
  2. Date and time of report generation
  3. Sales summary per provider
    1. klikit Add Order
    2. GrabFood
    3. Gofood
    4. ShopeeFood
    5. FoodPanda
    6. Uber Eats
    7. Deliveroo
  4. Item summary, is contain the revenue each item
  5. Revenue per modifier, similar to item summary
  6. Payment method summary
  7. Payment channel summary
This report helps in aiding your branches to reconcile day-to-day operations. The contents of the X/Z-Report listed above are available as default. If you wish to customize the fields shown in your X/Z report, you may do so by going to Settings > Docket. From there, you may simply select or deselect fields you wish to be included in the your X/Z-Report.


How do I access my X/Z-report?
X/Z-reports are only accessible on the klikit for Business appsOn the home page, you will need to scroll down in order to see the feature.



Info
You can edit the time period using the dropdown system.  

Sample of Z-Report



Sample of X-Report



Cannot connect to your device?

Try these troubleshooting steps:
1. Close the klikit App
2. Clear cache
3. Update your app to the latest version and restart 
4. Reconnect the printer by following these steps

My data is different or incorrect, how do I fix this?

If your data is different or incorrect, please submit a Data Discrepancy Form.

If you notice a discrepancy in your orders - or alternatively the status of a certain order has not been reflected on your Order Dashboard, please submit an Order Amendment Request.

This will streamline our process for patching the orders up in our system on your behalf with confirmation that the order was either 'Completed' or 'Cancelled'.  This will ensure your Analytics are fully up to date and consistent.


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Info
Tap "Live Chat" button on the right bottom corner your screen



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