1 Order & Delivery
How do I give Feedback or share my Complaints?
We take feedback and complaints seriously, and we believe our restaurant partners will appreciate hearing from customers like you. If you have any feedback regarding your order or the service received from the restaurant, including your overall ...
My delivery has been pending for 30 minutes, where’s my order?
We understand how frustrating it can be to wait for your order, especially when it's taking longer than expected. Here’s what you can do if your delivery has been pending for 30 minutes or more: 1. Check the Order Status First, verify the status of ...
How do I get back to the ordering page?
Please use the following link (and log in) to check the status of any Orders. If you somehow lost the link for your Order, simply tap the button below to view your Orders. You may need to log in to see them - you can do so by accessing the menu. ...
How can I place scheduled orders via klikit?
How can I place an order via klikit? How do I place a webshop order? Go to the restaurant/ store's website or webshop powered by klikit. Select an Order Option: Pickup or Delivery Select a Delivery Time: Now or Schedule Input your address and select ...
What if there’s an issue with my address?
I inputted the wrong address, what do I do? If you've mistakenly inputted the wrong address, as long as the order has not been picked up yet, you are able to cancel the order and you can order again with the correct address. Rest assured that you ...
What’s the status of my Order?
Use this link (and log in) to check your Order Status. Upon checkout, you will able to see your order status. This is controlled by the restaurant, but you may cancel your order before the restaurant marks it as ready. I exited the ordering page, how ...
Popular Articles
How do I create my own Website?
You can have your own website through our klikit Website builder! This is only available at cloud.klikit.io. Stay tuned for updates on the klikit for Business app! To be able to access our website builder, you will need to have Business Owner access. ...
How can I make a reservation?
Exciting news! You can now easily reserve your dinners, lunches, or any special occasion with our partners. Simply scan a QR code or click on the merchant’s link to secure your spot. For new customers, you'll be guided to sign up on our platform, ...
How do I troubleshoot if I am stuck on the loading screen or the app keeps crashing?
If you experience the app getting stuck on the loading screen or crashing unexpectedly, here are some solutions: How do I troubleshoot if the klikit app is not working? Log out and relogin from klikit for Business app Clear Cache and Data Go to the ...
How do I manage GrabExpress deliveries for Webshop orders?
klikit can connect you with GrabExpress’ extensive driver network! Not only do klikit Webshops help unlock a new sales channel, but it also enables seamless delivery to your customers. klikit has integrated with the GrabExpress to ensure you are able ...
Does the klikit device have a printer functionality?
Yes, we do, please see the following article on how to connect your printer to your device! Can I print the orders that come in for any provider? Yes, orders across all providers can be printed through the klikit app. Manual order entries too! Does ...