3 Store & Menu Management
Why are my items out of stock on GrabFood but in-stock on klikit?
What if my item is not available on GrabFood, foodpanda, or other food-delivery consumer apps? What if is my menu not available? Items that appear out of stock on GrabFood but are in stock in klikit are affected by Grab’s safety net, which includes ...
How does OOS Scheduling & Auto OOS work on the app?
[Video Tutorial] Out of Stock & Back in Stock Scheduling What is Auto Out of Stock? Auto Out-of-Stock allows you to automate stock operations of menu items. With this feature, you can input custom stock quantities for items so that any purchase or ...
How do I set up Menu Hours?
What are Menu Hours? Menu Hours let users select the specific days and times that a menu is open and available for customers to place an order. Menu hours may be set to match the Store Hours (actual operating hours). Multiple menus may be set up as ...
How do I Pause Store? How do I know which stores have been paused?
Please note that Pause Store makes your outlet seems closed from Delivery Apps - use with caution and ensure your staff are trained on how to use it properly. The Pause Store button is an incredibly powerful tool to help your staff manage busy hours. ...
How do I Change or Edit My Menus?
Menus can only be edited on the klikit Cloud via desktop (ex. PC, computer or laptop). If you're unable to access a computer, contact support for help. If you're accessing it as a... Business Owner - You can edit ALL Brands, ALL Branches Brand ...
How do I Manage Out of Stock (OOS) on the web-app?
The Menu OOS (Out Of Stock) feature lets users update menu availability, marking items as out of stock to prevent unavailable items being ordered and maintain accurate inventory. Users with the roles of Business Owner, Brand Manager, and Branch ...
How do I sequence Categories, Items, and Modifiers in a menu?
You can arrange your menu through our menu manager, check out the GIFs below to figure out how to update your menus! Categories Items Modifiers Modifier groups follow only one sequence for modifiers. This means you cannot have different sequences of ...
How do I customize Item Availability, Visibility, and Pricing?
Item Availability [VIDEO TUTORIAL] How do I use Time Availability for specific menu items (ex. lunch specials)? Item Visibility [Video Tutorial] How do I manage Item Visibility? How do I toggle item visibility for specific food-delivery apps only? ...
How do I mark items as alcoholic beverages?
You can mark categories as alcoholic beverages through the klikit app! In order to do so, simply: Click on the category you want to classify as alcoholic beverages. Click on the options button beside the toggle. Select “Edit” Click on the box besides ...
What is the kitchen equipment selection tool?
The kitchen equipment edit feature allows users to log their kitchen equipment in each location. The klikit Operations team and Business Owner will have access to add the kitchen equipment available in a certain location. How can we edit and add ...
What are Menu Categories, how do I set this up?
[VIDEO TUTORIAL] Menu Categories <br> Need Help? Contact us on Live Chat Tap "Live Chat" button on the right bottom corner your screen
How do I set up my reservation for my store? How do I disconnect it?
How do I set up my Reservation for my store? Reservations are a good way for you to get assured seats, estimate demand, and plan out your resources. klikit can now process your reservations for you. You can set-up your reservations feature through ...
How do I set up Business or Store Menus?
To make changes on the aggregator consumer apps, you can edit your klikit Business Menus and publish those changes across multiple brands and branches. To have those changes reflect on the consumer app, you'll need to use the populate, sync, and ...
What is klikit Menu Management?
[VIDEO TUTORIAL] Introduction to klikit Menu Management 0:07 Introduction to Menu Management 0:20 klikit Menu Manager 0:37 Business Menu 0:46 Store Menu 1:19 Populate Menus to Different Stores in Bulk 1:37 Elements of a Menu 2:14 Building your ...
What are Modifiers, and how do I set this up?
What are modifiers? Modifiers are attached to an item, either to specify a detail about the item or as an optional add-on to that item. For example, on your Fried Chicken Burger, you can provide the customer with the option of the item being 'mild' ...
How do I set up Store Locations and Operating Hours?
Store Locations What are locations? A location is the geographical location of your restaurant, and additional details that are paired with it, whether it be a brick-and-mortar shop front or virtual kitchen. These additional details are: the kitchen ...
How do I update my Webshop Banner and Logo?
[VIDEO TUTORIAL] How to Update Webshop Banner and Logo Need Help? Contact us on Live Chat Tap "Live Chat" button on the right bottom corner your screen
How do I set-up table management?
To set-up table management for your store, kindly contact your account manager/ PIC. Need Help? Contact us on Live Chat Tap "Live Chat" button on the right bottom corner your screen
Why is my store not appearing in the food-delivery apps like GrabFood or Uber Eats?
What if my menu is not available on the consumer apps like GrabFood or foodpanda? Sometimes, you might not be able to search your stores on the food-delivery apps/ aggregators (GrabFood, foodpanda, Uber Eats, etc.) This is an indication that your ...
What are Brands, and how do I set this up?
What are Brands? A brand is a concept or mental immage that assists customers in identifying a company or product. Often confused with tools of marketing, such as logos, slogans, or identifiers, a brand is everything your customer experiences from ...
Popular Articles
How do I create my own Website?
You can have your own website through our klikit Website builder! This is only available at cloud.klikit.io. Stay tuned for updates on the klikit for Business app! To be able to access our website builder, you will need to have Business Owner access. ...
How can I make a reservation?
Exciting news! You can now easily reserve your dinners, lunches, or any special occasion with our partners. Simply scan a QR code or click on the merchant’s link to secure your spot. For new customers, you'll be guided to sign up on our platform, ...
How do I troubleshoot if I am stuck on the loading screen or the app keeps crashing?
If you experience the app getting stuck on the loading screen or crashing unexpectedly, here are some solutions: How do I troubleshoot if the klikit app is not working? Log out and relogin from klikit for Business app Clear Cache and Data Go to the ...
How do I manage GrabExpress deliveries for Webshop orders?
klikit can connect you with GrabExpress’ extensive driver network! Not only do klikit Webshops help unlock a new sales channel, but it also enables seamless delivery to your customers. klikit has integrated with the GrabExpress to ensure you are able ...
Does the klikit device have a printer functionality?
Yes, we do, please see the following article on how to connect your printer to your device! Can I print the orders that come in for any provider? Yes, orders across all providers can be printed through the klikit app. Manual order entries too! Does ...