4 Device & Printing
How do I troubleshoot my printer or docket issues?
If your printer isn’t working or auto-printing isn’t functioning, follow this guide to resolve issues quickly and efficiently. Make sure you're using the most updated version of the klikit app! My printer is not working, what do I do? Make sure the ...
How do I set up Notifications?
Ensure you have your Notifications turned on in your Settings to receive Orders Sounds and updates. Ensure that when you download the Store App - you configure your device to 'Allow' Notifications. This is generally found in the 'Settings' of your ...
How do I pay for my device?
Paying for your klikit device is easy and straightforward. There are two ways you may pay for your device:* Device Rental Device rentals are included in your billing cycles where you can simply pay them together with your subscription. Device ...
How do I turn my device on/ off?
Now that you’re subscribed with klikit, you definitely have a device to operate the klikit platform. This could be a mobile, a tablet, or a computer. You will need to operate either one to access your klikit account. For beginners, let us assist you ...
How do I set-up my printer?
To optimize your store's operations and provide customers with transaction proof, klikit supports Docket (receipt) and Sticker printing. Follow this guide to set up your printer for seamless use with klikit. Checklist General Requirements: Compatible ...
How do I set-up QR codes for docket printing?
What are the steps to set up a custom QR Code? Let your klikit Account Manager know what URL to use for the unique QR code. You can opt to include a ‘header title’ that you want to be seen above the QR code. Wait for your klikit Account Manager to ...
Can I print past orders through the klikit device?
To print receipts from past orders: Proceed to the ‘Past Orders’ on the klikit dashboard. In the ‘Past Orders’ section, you can choose a specific date on which you can print the receipt/s. Once specified, the receipts of orders on that day will be ...
How do I read a klikit Docket?
This is a klikit docket. It has information on the order and it tells you what you need to prepare and how much the order value is. Let's take a deeper look into how to read this docket and avoid any confusion. Based on the photo above, the ...
Can I use my old food-delivery app devices? What devices can I use for klikit?
Do I still need my old food-delivery app (ex. foodpanda, GrabFood, Uber Eats, Deliveroo) devices? You only need the klikit app and a compatible device to manage your delivery operations. klikit can be installed on Sunmi devices or any device with ...
What does the order slip look like?
Once an order is made by the customer, orders will be coming through klikit where a docket or order slip will be printed out by the device. 2 copies will be printed - A Kitchen Copy and a Cashier/Service Copy. **Notes to Customer and the QR Code DO ...
How do I test out my printer?
[VIDEO TUTORIAL] How to view and print receipts How do I test out my printer? Once you've connected your printer, you will now want to test whether the automatic printing works. In order to do this, you can follow these steps: Go to the "Add Order" ...
Does the klikit device have a printer functionality?
Yes, we do, please see the following article on how to connect your printer to your device! Can I print the orders that come in for any provider? Yes, orders across all providers can be printed through the klikit app. Manual order entries too! Does ...
Popular Articles
How do I create my own Website?
You can have your own website through our klikit Website builder! This is only available at cloud.klikit.io. Stay tuned for updates on the klikit for Business app! To be able to access our website builder, you will need to have Business Owner access. ...
How can I make a reservation?
Exciting news! You can now easily reserve your dinners, lunches, or any special occasion with our partners. Simply scan a QR code or click on the merchant’s link to secure your spot. For new customers, you'll be guided to sign up on our platform, ...
How do I troubleshoot if I am stuck on the loading screen or the app keeps crashing?
If you experience the app getting stuck on the loading screen or crashing unexpectedly, here are some solutions: How do I troubleshoot if the klikit app is not working? Log out and relogin from klikit for Business app Clear Cache and Data Go to the ...
How do I manage GrabExpress deliveries for Webshop orders?
klikit can connect you with GrabExpress’ extensive driver network! Not only do klikit Webshops help unlock a new sales channel, but it also enables seamless delivery to your customers. klikit has integrated with the GrabExpress to ensure you are able ...
Does the klikit device have a printer functionality?
Yes, we do, please see the following article on how to connect your printer to your device! Can I print the orders that come in for any provider? Yes, orders across all providers can be printed through the klikit app. Manual order entries too! Does ...