Managing Your Orders, Deliveries, Payments, And Promos | 2 Payment, Refund, And Billing

2 Payment, Refund, and Billing
How do I process refunds for orders and delivery fees? When will I receive my refund?
[VIDEO TUTORIAL] Processing Refunds and Cancellations Customers should directly raise their concerns with the restaurant. If the customer cannot reach the restaurant, klikit can help with some requests. Refund requests are subject to investigation. ...
How do I collect payment for Webshop orders?
How do I monitor my Webshop sales for payout? You may check your klikit Order Dashboard or check our Payment Gateway partner's dashboard (ex. Xendit, Stripe dashboard). Who are your Payment Gateway partners? You can access all Webshop order payments ...
How much do your Marketing services cost?
We provide our marketing services to all our Plus and Pro customers. For Plus we offer one (1) post and one (1) health assessment. We want to see you succeed with klikit and our marketing services are designed to help you do just that. We offer these ...
How will you bill me for the use of klikit?
How will you bill me for the use of klikit? We bill under a subscription model - according to package, plus fees if we process payments for you. We will bill you for the use of klikit using a Subscription-based Model and additionally, a ...
How do I apply SC/ PWD discounts and fees to orders?
As a merchant on klikit, it's essential to ensure that your customers can easily apply discounts and promotions to their orders. This article will assist you on applying discounts and fees to orders. Vouchers, Senior Citizen, and PWD Discounts ...

Popular Articles
How do I create my own Website?
You can have your own website through our klikit Website builder! This is only available at cloud.klikit.io. Stay tuned for updates on the klikit for Business app! To be able to access our website builder, you will need to have Business Owner access. ...
How can I make a reservation?
Exciting news! You can now easily reserve your dinners, lunches, or any special occasion with our partners. Simply scan a QR code or click on the merchant’s link to secure your spot. For new customers, you'll be guided to sign up on our platform, ...
How do I troubleshoot if I am stuck on the loading screen or the app keeps crashing?
If you experience the app getting stuck on the loading screen or crashing unexpectedly, here are some solutions: How do I troubleshoot if the klikit app is not working? Log out and relogin from klikit for Business app Clear Cache and Data Go to the ...
How do I manage GrabExpress deliveries for Webshop orders?
klikit can connect you with GrabExpress’ extensive driver network! Not only do klikit Webshops help unlock a new sales channel, but it also enables seamless delivery to your customers. klikit has integrated with the GrabExpress to ensure you are able ...
Does the klikit device have a printer functionality?
Yes, we do, please see the following article on how to connect your printer to your device! Can I print the orders that come in for any provider? Yes, orders across all providers can be printed through the klikit app. Manual order entries too! Does ...

Managing Your Orders, Deliveries, Payments, And Promos | 2 Payment, Refund, And Billing | Knowledge Base

2 Payment, Refund, and Billing

How do I process refunds for orders and delivery fees? When will I receive my refund?

How do I collect payment for Webshop orders?

How much do your Marketing services cost?

How will you bill me for the use of klikit?

How do I apply SC/ PWD discounts and fees to orders?

Popular Articles

How do I create my own Website?

How can I make a reservation?

How do I troubleshoot if I am stuck on the loading screen or the app keeps crashing?

How do I manage GrabExpress deliveries for Webshop orders?

Does the klikit device have a printer functionality?