2 Discount, Payment, and Refund
What is klikit Loyalty? How do I earn and redeem my points?
You can now earn points by ordering your favorite meals on the klikit webshop! Our Loyalty Program was modeled after some of the best in the world - with inspiration drawn from global greats. As a result we've taken what works and applied it here at ...
How do I request for an Official Receipt?
Whether for tax purposes, returns, or simply for your records, knowing how to obtain a copy of your online order receipt is essential. As a software provider, we do not provide official receipts. Official receipts or sales invoices are requested from ...
My order paid but I wasn’t redirected back to the order screen, what do I do?
Placed an order and can't find it? Don't worry. Once you've placed an order under your account, here's how you can track it. How do I see my active orders? There are two ways to check your order: If you input your number while making the order, you ...
Why are my payment methods not working?
There may be situations where our partnered payment gateway fails or the payment methods are down. This can make it difficult to place an order. If your chosen payment method channel is under maintenance, you will need to wait for it to start working ...
How do I get a refund? When will I receive my refund?
Queries and concerns about your order, should be first raised to the restaurant. There are some concerns that klikit can help you with when the restaurant/ branch cannot be reached. Situations where you can apply for a refund: How do I get a refund? ...
How can I use my Senior Citizen/ PWD discount cards?
The Senior Citizen/ Person-with-Disability (PWD) discount applies for the Philippines only. Restaurants or merchants must enable the “Senior Citizen/ PWD discount” promo setting for customers to avail of this discount. To apply the discount, tap on ...
Popular Articles
How do I create my own Website?
You can have your own website through our klikit Website builder! This is only available at cloud.klikit.io. Stay tuned for updates on the klikit for Business app! To be able to access our website builder, you will need to have Business Owner access. ...
How can I make a reservation?
Exciting news! You can now easily reserve your dinners, lunches, or any special occasion with our partners. Simply scan a QR code or click on the merchant’s link to secure your spot. For new customers, you'll be guided to sign up on our platform, ...
How do I troubleshoot if I am stuck on the loading screen or the app keeps crashing?
If you experience the app getting stuck on the loading screen or crashing unexpectedly, here are some solutions: How do I troubleshoot if the klikit app is not working? Log out and relogin from klikit for Business app Clear Cache and Data Go to the ...
How do I manage GrabExpress deliveries for Webshop orders?
klikit can connect you with GrabExpress’ extensive driver network! Not only do klikit Webshops help unlock a new sales channel, but it also enables seamless delivery to your customers. klikit has integrated with the GrabExpress to ensure you are able ...
Does the klikit device have a printer functionality?
Yes, we do, please see the following article on how to connect your printer to your device! Can I print the orders that come in for any provider? Yes, orders across all providers can be printed through the klikit app. Manual order entries too! Does ...