2 Account Setup
Integrating with Oddle
How do I manage menus for Oddle? You can edit menus through the Oddle merchant app or dashboard. To learn more, please visit their Help Center: Edit Your Menu Settings How do I manage menus for Oddle? You can edit menus through the Oddle merchant app ...
How do I set up my klikit account? How do I update my User Information? What if I cannot log-in?
Downloading klikit [VIDEO TUTORIAL] How To Find and Install the App What computer do I need to use the klikit web-app? klikit is compatible with most browsers, ensuring seamless access whether you use Windows or Mac. Here is a list of common browsers ...
What is the onboarding process for new merchants, brands, or branches?
What is the onboarding cycle or timeline? Onboarding happens every 2 weeks, but for express onboarding, contact your Customer Success Manager We generally try and get you up and live within ~2 weeks of signing the contract. To achieve this, all steps ...
What are forced logouts? What is the Update Available notification?
A forced logout is when you get logged out from your Cloud account involuntarily. However, don’t worry, because this does not mean that you will be permanently logged out from your account. You can simply type in your credentials again and log into ...
How do I change Languages?
[VIDEO TUTORIAL] How to change languages Need Help? Contact us on Live Chat Tap "Live Chat" button on the right bottom corner your screen
Integrating with GrabFood
How do I manage menus for GrabFood? You can edit menus on klikit with the Menu Management feature. You can also edit menus using the Grab app. We recommend the first option of making menu edits with the klikit app. To learn more, please visit their ...
How do I troubleshoot if I am stuck on the loading screen or the app keeps crashing?
If you experience the app getting stuck on the loading screen or crashing unexpectedly, here are some solutions: How do I troubleshoot if the klikit app is not working? Log out and relogin from klikit for Business app Clear Cache and Data Go to the ...
What are integrations, and how do I connect & resolve these?
Pre-Integration Integrations are complex but our team will set these up for you. If you're having issues, please contact us. What are integrations? What do they do? Integrations let klikit connect with food-delivery apps like GrabFood and Uber Eats, ...
Integrating with Deliveroo
How do scheduled orders work with Deliveroo? You can manage your scheduled orders through the Deliveroo merchant app! Customers on Deliveroo can choose to schedule an order in advance for delivery at a specific time. Scheduling an order makes it easy ...
Integrating with foodpanda
How do scheduled orders work with foodpanda? You can manage your scheduled orders through the foodpanda merchant app! How do I change auto-accept and auto-ready settings for my foodpanda orders? Some delivery providers allow restaurants to decide if ...
Popular Articles
How do I create my own Website?
You can have your own website through our klikit Website builder! This is only available at cloud.klikit.io. Stay tuned for updates on the klikit for Business app! To be able to access our website builder, you will need to have Business Owner access. ...
How can I make a reservation?
Exciting news! You can now easily reserve your dinners, lunches, or any special occasion with our partners. Simply scan a QR code or click on the merchant’s link to secure your spot. For new customers, you'll be guided to sign up on our platform, ...
How do I troubleshoot if I am stuck on the loading screen or the app keeps crashing?
If you experience the app getting stuck on the loading screen or crashing unexpectedly, here are some solutions: How do I troubleshoot if the klikit app is not working? Log out and relogin from klikit for Business app Clear Cache and Data Go to the ...
How do I manage GrabExpress deliveries for Webshop orders?
klikit can connect you with GrabExpress’ extensive driver network! Not only do klikit Webshops help unlock a new sales channel, but it also enables seamless delivery to your customers. klikit has integrated with the GrabExpress to ensure you are able ...
Does the klikit device have a printer functionality?
Yes, we do, please see the following article on how to connect your printer to your device! Can I print the orders that come in for any provider? Yes, orders across all providers can be printed through the klikit app. Manual order entries too! Does ...